PersonalisedPIN™

Instantly Issue and PIN Select Customer Debit / Credit Cards

Standalone Teller Integrated Remote PIN

PersonalisedPIN Features

Highest Security and first time PIN authentication
New Accounts - immediate EMV / PIN personalisation on Contact Chip / Contactless / Magnetic Strip
Chip Signature on Day 1 with migration path to "EMV PIN (PVV) on card or PIN-on-Host"
ID Vetting by Staff Securely - for re-issuing "Forgotten PINs"
Overview
PersonalisedPIN Diagram

PersonalisedPIN -

PIN Authentication Systems

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PersonalisedPIN™ - ID Management


PersonalisedPIN is an ID management solution providing Instant Issuance and PIN Selection of customer credit/debit cards for banking and financial institutions.

PersonalisedPIN has three solution versions: Standalone, Teller Integrated and Remote PIN. Be sure to look through the options available, their properties and the benefits for your bank.

If you wish to enquire about how PersonalisedPIN can work for you, or need guidance, please contact-us via our Contact Page.


Banking / Financial Institutions




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Deployment & Support


PersonalisedPIN is an 'out of the box' solution allowing for agile deployment and upkeep. Minimal support expenditure required for maintenance - Perfect for banks with both small and large branch numbers.

PersonalisedPIN's solution versions: Stand Alone, Teller Integrated and Remote PIN, enable you to define the way the PersonalisedPIN solution is integrated into your existing banking network and systems. Each PersonalisedPIN solution are currently running and have been proven in multiple diverse real-world environments with excellent results.

PersonalisedPIN comes with service support from MillenTech with over 25 years industry experience. We offer flexible Service Level Agreements (SLA) to meet your operational requirements including working with third party infrastructure delivery partners.

For more information on our service support options for your business, feel free to ask us on our Contact Us page.
Flexible Service Level Agreements (SLA) to meet your operational requirements

Reduced Support Costs


The effectiveness of the PersonalisedPIN system reduces costs required to support customers and maintain satisfaction.

Customers that are designated a PIN by the bank are more likely to forget.
  • Reported worldwide studies have accounted for up to 50-60% of call centre calls are for issues related to Passwords and PIN ID.
  • This will allow the bank to reduce support costs and add value to the customer experience.

Built-in Support Capabilities


PersonalisedPINs support capabilities provide robust internal system control and support - giving your business the oversight and control required to operate efficiently and allowing for efficient support responses.

  • Real-time remote helpdesk monitoring of all devices
  • Helpdesk staff the ability to remotely access and complete first line diagnostics in real-time from their desktop. Confirming the logged call is in fact, an issue with the equipment and not a user problem. Configuration changes and equipment maintenance can be completed through the DC420 web interface.

This access improves the equipment operational up time and maintain high customer services experience.